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Message From The CEO

This past year we continued the rollercoaster ride of pandemic waves, but SCHC is resilient, and we are so proud of how our staff and volunteers adjusted and provided even more critical services to an increasing number of Scarborough residents.  We continued our work in the fight against COVID by opening and operating a community vaccination clinic that provided over 39,000 vaccines and we continue to provide wrap around supports, including financial, testing, accommodations, personal protective equipment, and treatment to individuals impacted by COVID. 

SCHC is a people business, and it is very important for us to serve people in person, but also to incorporate virtual services, where appropriate and appreciated by our clients. The pandemic taught us that offering services in a variety of ways can effectively increase accessibility.  As a result, we have successfully implemented a hybrid service delivery model for our clients and a hybrid work environment for our staff and volunteers. Our volunteers continue to be a critical part of our ability to serve Scarborough communities and have contributed over 33,000 volunteer hours to our many programs and services!

We have shifted our focus from COVID-19 response to ensuring the recovery and sustainability of our services to foster resiliency in potential future waves of the pandemic. As an organization that prioritizes the holistic health and wellness needs of people with a foundation in not just treating illness but addressing the social determinants of health, we stepped up efforts to address food insecurity, homelessness, and social isolation. We also committed to addressing gaps in preventative health, such as cancer screenings and chronic disease management, like diabetes care, and to improve our response to growing mental health needs.  Of course, we do not do this work alone; SCHC is one part of a robust health system.  We continue to be a strong partner within the Scarborough Ontario Health Team.  The relationships formed in this endeavour are breaking down barriers, as we come together to create a system of care, with our community as the priority.  The diversity of partnerships represents the diversity of our communities, and we are proud to actively support moving this work forward.

SCHC is committed to the ongoing advancement of our organization’s Anti-Black Racism Strategy and supporting a culture of Diversity, Equity, Inclusion and Belonging for all of our stakeholder groups.  We have recently completed a comprehensive stakeholder engagement process with the intent of building a more just culture and continuing our journey of understanding and learning to actively being allies for our diverse communities.  This work will also inform us as we engage in Strategic Planning and community consultation in the development of our priorities for the coming years with a spotlight on reducing the health inequities that exist for many Scarborough residents. Of course, we could not achieve any of our goals without the support of our staff, volunteers, board members, donors, partners, and funders, including Ontario Health East, United Way Toronto, York Region and Peel, the City of Toronto, and The Ontario Trillium Foundation.  We extend our sincerest appreciation to them as it is their generous contributions and support that allow us to make health care accessible to Scarborough’s most vulnerable.

Stay safe,

Jeanie Argiropoulos